Frequently Asked Questions

FAQ Yarn Cover Photo

How long will my order take to ship?

Ready to ship are processed within 3-5 business days. Pre-order items are processed within 2-4 weeks depending on order volume.

What are you doing to make your business sustainable?

I'm working on using recycled and compostable materials for packaging whenever possible. We also source our wool from ethical, non-mulesing mills. Dye baths and rinse water is reused when possible.

Do you take returns?

Currently we do not, however, if you are unhappy with your order please contact me so we can discuss what options are available.

Do you take custom requests?

Yes! Just contact me through this website or reach out through Instagram chat!

Do you do wholesale?

I'm open to wholesale on a case by case basis, please contact me for more information.

How do you ensure consistency between batches?

For tonals, dyes are measured out to the hundredth of a gram to ensure precision. Different bases may take the dye differently, but colors should be very close between skeins.  For variegated yarns, I have dye recipes written to the hundredth of a gram as well, as well as notes on how the dye was applied.  For sweater quantities, I will dye the batch together to ensure that the skeins are as uniform as possible. While every effort is made to ensure consistency, these are hand painted and there will be tonal variations in the skeins.  As with all hand dyed yarns, I recommend alternating skeins on larger projects.